Returns & Exchanges
At A Class Building Materials, we stand by the quality of our supplies; if you are not completely satisfied, you can return most unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and details of the materials you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Materials
Ensure all building supplies are in their original, unopened packaging and securely palletized or boxed to prevent damage during transit.
- 3.Ship the Items
Arrange for transport or use our provided shipping label to send the items back to our central distribution warehouse for inspection.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the materials, we will process your refund to the original payment method within 5-7 business days.